State Farm® Insurance Agent Brian Gates
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Akita Lebow
October 30, 2026
"Great service. I was given outrageous quotes 3 times from other agencies...10 minutes with gates i had a fair price. Def will continue on with it... i highly recommend the team"
Teresa Owens
October 23, 2026
"Bill from State Farm at the Mansfield Ohio office (Gates Insurance was great to work with. He talked with me on the phone numerous times and answered all my questions. He was prompt on finding out information and returning calls. Thank you state Farm!!"
"Thank you, Teresa, for the 5-star review. I am blessed with great team members like Bill, I appreciate your business with our agency."
David Porter
October 21, 2026
"Great experience and an excellent job"
"Thank you David for your business and the 5 star review. We appreciate you trusting us with your insurance needs. "
Martha Cole
October 16, 2026
"She was great very knowledgeable and she listened to my wants very friendly"
"Thank you, Martha, for the 5-star review and allowing us to help you with your insurance needs. I appreciate your business!"
MarquisGT
September 30, 2026
"Transferred vehicle & renter's policy to OH from VA. Very friendly and & helpful agent."
"Thank you, Nate, for the review and welcome to Ohio. I appreciate your business with my agency, and we will try harder to earn a 5-star rating."
Caleb Meeker
September 25, 2026
"Great service"
"Thank you, Caleb, for the 5-star review and your business with our agency. We appreciate it!"
Noreen Folk
September 11, 2026
"We have been with Brian Gates for 8 years and are always happy with the service we get. I would recommend them to everyone!"
"Thank you, Noreen, for the 5-star review and for trusting us for the past 8 years! We truly appreciate your business."
Rhonda Higgins
August 21, 2026
"Deb is a very pleasant person to work with and extremely accommodating."
"Thank you, Rhonda, so much for taking the time to share your experience and the 5-star review! I am blessed with a great team and appreciate your kind words."
Yolanda Mast
August 19, 2026
"I called State Farm to check for new insurance rates and worked with Chelsie. She was very helpful and kind and answered all my questions. Thank you for all your help."
" Thank you, Yolanda, for your 5-star review. I am so glad Chelsi was able to help you with your insurance questions and made the process easy. We truly appreciate your kind words—thanks again!"
Stacey Baldridge
August 6, 2026
"State Farm has always been willing to work around my schedule have phone calls to discuss my policy anytime I have had questions. I have been with them for many years and don't look for that to change. Being able to text them with my questions as well is very helpful for me."
"Thank you, Stacey, for the wonderful review! I am so glad to hear that our office has been accommodating with your schedule and that our team has made it easy to connect—whether by phone or text. I truly appreciate your loyalty over the years!"
Bobbi Weaver
July 24, 2026
"So helpful from start to finish. A stressful situation was handled quickly and without incident."
"Thank you, Bobbi, for the kind review! We’re glad everything was handled quickly and smoothly, especially during a stressful situation. I truly appreciate your business with our agency!"
Carla
July 13, 2026
"Very friendly and easy to get along with.They answered all my questions that I have ever had easy to get in contact with overall great people.I would definitely recommend"
"Thank you, Carla, for the 5-star review and your comments about our office. I appreciate your business with our agency!"
Rayann Kaser
July 8, 2026
"I’ve had Brian as my insurance agent since I’ve been 18! I am now 22 and he has made buying insurance a breeze! Especially since I knew nothing about insurance as a teen. He set me up with life, auto ,and renters! Everything I needed! He has always been great with helping out and working with my crazy schedule. I would recommend this office to anyone thinking about switching insurances!"
"Thank you, Rayann, for the very kind 5-star review. I really appreciate you letting us help with your insurance needs."
Samantha McDonald
July 8, 2026
"Very easy to setup an auto policy over the phone. Excellent customer service!"
"Thank you, Samatha, for your business with our agency and the 5-star review. We appreciate you!"
Nick Stalvey
June 29, 2026
"State Farm has been wonderful to work with"
"Thank you, Nick, for the 5-star review. I am happy to hear you had a great experience with our agency. I appreciate your business!"
Kyle
June 24, 2026
"Pam was great!!!"
"Thank you, Kyle, for the 5-star review. I am happy to hear you had a great experience with Pam. I am blessed with a great team. I appreciate your business with our agency!"
Renee Booher
June 19, 2026
"Great experience with this team . After talking to Brian, chelsi was quick to call me back and get everything I needed and great price. Definitely glad I called them ."
"Thank you, Renee, for the 5-star review. I am happy to hear that you had a great experience with our agency. I appreciate your business!"
Sandy West
June 9, 2026
"Very efficient with any claims I have had with no waiting and no hassle to me! Staff friendly."
"Thank you, Sandy, for the 5-star review. I truly appreciate your business with our agency. Thank you!"
Brittani Robinson
June 4, 2026
"Chelsi is always so helpful and friendly ! She is very quick to respond"
"Thank you, Brittani, for the 5-star review. I am blessed with a great team. I appreciate your business with our agency!"
D K
May 29, 2026
"Brian and Pam were very knowledgeable and made sure we are insured appropriately."
"Thank you for the 5-star review. I truly appreciate your business!"
Ronda Hubbard
May 22, 2026
"Pam was very helpful! Answered all my questions. Very friendly."
"Thank you, Ronda, for the 5-star review. I am thrilled to hear you had a great experience with Pam. I am blessed with a great team. I appreciate your business with my agency!"
Cynthia Lynch
April 30, 2026
"We had a good policy review with Bill. My coverage was better than I remembered."
"Thank you Cynthia for the 5-star review. I appreciate your business through all of these years!"
Kathy Neff
March 31, 2026
"They went the extra mile to get my claim processed. From my local and state agency to Josh who came out to see damages.
Bill Gates kept on top of everything and called to make sure i understood all the paperwork!"
"Thank you Kathy for the 5-star review. We are sorry you had a loss however I am happy to hear that Bill did a great job for you. Thank you for your business!"
Susan Farmer
March 30, 2026
"Very Helpful, Friendly"
"Thank you Susan for the 5 Star review. I appreciate your business with our agency!"
Aaron Crawford
March 11, 2026
"Very helpful and kind and caring. Thank you. 🙏🏽"
"Thank you, Aaron, for the 5-star review and allowing us to help you with your insurance needs!"