State Farm® Insurance Agent Brian Gates
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bobbi Weaver
July 24, 2026
"So helpful from start to finish. A stressful situation was handled quickly and without incident."
Carla
July 13, 2026
"Very friendly and easy to get along with.They answered all my questions that I have ever had easy to get in contact with overall great people.I would definitely recommend"
"Thank you, Carla, for the 5-star review and your comments about our office. I appreciate your business with our agency!"
Rayann Kaser
July 8, 2026
"I’ve had Brian as my insurance agent since I’ve been 18! I am now 22 and he has made buying insurance a breeze! Especially since I knew nothing about insurance as a teen. He set me up with life, auto ,and renters! Everything I needed! He has always been great with helping out and working with my crazy schedule. I would recommend this office to anyone thinking about switching insurances!"
"Thank you, Rayann, for the very kind 5-star review. I really appreciate you letting us help with your insurance needs."
Samantha McDonald
July 8, 2026
"Very easy to setup an auto policy over the phone. Excellent customer service!"
"Thank you, Samatha, for your business with our agency and the 5-star review. We appreciate you!"
Nick Stalvey
June 29, 2026
"State Farm has been wonderful to work with"
"Thank you, Nick, for the 5-star review. I am happy to hear you had a great experience with our agency. I appreciate your business!"
Kyle
June 24, 2026
"Pam was great!!!"
"Thank you, Kyle, for the 5-star review. I am happy to hear you had a great experience with Pam. I am blessed with a great team. I appreciate your business with our agency!"
Renee Booher
June 19, 2026
"Great experience with this team . After talking to Brian, chelsi was quick to call me back and get everything I needed and great price. Definitely glad I called them ."
"Thank you, Renee, for the 5-star review. I am happy to hear that you had a great experience with our agency. I appreciate your business!"
Sandy West
June 9, 2026
"Very efficient with any claims I have had with no waiting and no hassle to me! Staff friendly."
"Thank you, Sandy, for the 5-star review. I truly appreciate your business with our agency. Thank you!"
Brittani Robinson
June 4, 2026
"Chelsi is always so helpful and friendly ! She is very quick to respond"
"Thank you, Brittani, for the 5-star review. I am blessed with a great team. I appreciate your business with our agency!"
D K
May 29, 2026
"Brian and Pam were very knowledgeable and made sure we are insured appropriately."
"Thank you for the 5-star review. I truly appreciate your business!"
Ronda Hubbard
May 22, 2026
"Pam was very helpful! Answered all my questions. Very friendly."
"Thank you, Ronda, for the 5-star review. I am thrilled to hear you had a great experience with Pam. I am blessed with a great team. I appreciate your business with my agency!"
Cynthia Lynch
April 30, 2026
"We had a good policy review with Bill. My coverage was better than I remembered."
"Thank you Cynthia for the 5-star review. I appreciate your business through all of these years!"
Kathy Neff
March 31, 2026
"They went the extra mile to get my claim processed. From my local and state agency to Josh who came out to see damages.
Bill Gates kept on top of everything and called to make sure i understood all the paperwork!"
"Thank you Kathy for the 5-star review. We are sorry you had a loss however I am happy to hear that Bill did a great job for you. Thank you for your business!"
Susan Farmer
March 30, 2026
"Very Helpful, Friendly"
"Thank you Susan for the 5 Star review. I appreciate your business with our agency!"
Aaron Crawford
March 11, 2026
"Very helpful and kind and caring. Thank you. 🙏🏽"
"Thank you, Aaron, for the 5-star review and allowing us to help you with your insurance needs!"
Tammy Ruthig
February 10, 2026
"Chelsea is excellent, professional, and very personable!!! Great representative for State Farm!!!! She is extremely knowledgeable and very willing to help with all your insurance needs!!!! Thank you Chelsea!!!!!"
"Thank you, Tammy, for the 5-star review! I appreciate your business with our agency!"
Meredith Walker
January 26, 2026
"Quick, reliable, efficient, friendly service. All details of our coverage was thoroughly reviewed and explained, allowing us to make the right choice in switching our complete insurance needs to State Farm through the Brian Gates Agency! Thank you for saving us money as well! Oh, and the chocolate chip cookies are a nice touch too!"
"Thank you, Meredith, for the 5-star review. I am thrilled that we were able to meet your insurance needs and save you some money. I appreciate your business with our agency!"
Ashley Rhodes
January 25, 2026
"Brian Gates State Farm was excellent with communication and support throughout my vehicle repair process! Allena reached out every few days to follow up on my car repairs! Thank you Brian Gates State Farm!"
"Thank you, Ashley, for the 5-star review. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We appreciate your business with our agency!"
Alice Dickerson
January 21, 2026
"I was in to talk to Brian Gates about couple of changes on my policy. Mr. Gates was very informative about my inquiries.
I would recommend State Farm insurance for any insurance requests.
A. D."
"Thank you, Alice, for the 5-star review and your business with our agency. I am glad we could help with your questions."
Logan McGowan
January 19, 2026
"Deb was wonderful!! She made it so simple and easy for me to complete my life insurance and I couldn’t ask for a better person to help me with such a thing!! So grateful for her and the whole team!!"
"Thank you, Logan, for the 5-star review and your business. I am happy to hear that you had a great experience with Deb. I am blessed with a wonderful team!"
Chris Orsini
January 12, 2026
"After my accident, I was able to get a hold of State Farm online to start my claim the next day my agent called recommended places to get my car fixed. I immediately took it over and he estimated the cost and State Farm approved it. It was a really simple process that turned out well thanks again State Farm."
"Thank you, Chris, for the 5-star review. I am happy to hear that your claim went well. I appreciate your business with our agency through all of these years!"
Bill Nichols
November 24, 2025
"Nice professional and courteous staff. Took care of all my questions and needs."
"Thank you, Bill, for your 5-star review! I am blessed with a great team. We appreciate your business with our agency!"
Lisa Carroll
November 20, 2025
"Everyone at State Farm Gates Insurance is always very helpful and nice. Great price rates also. Never a problem there."
"Thank you, Lisa, for the 5-star review. I am happy to hear that you have had a great experience with our agency. I appreciate your business!"
Matthew Smith
November 7, 2025
"Staff in this office are very personable and have wonderful interpersonal skills. Staff are aware and detailed in State Farm policy for all needs and help assist in the growing needs for all insurance policies."
"Thank you, Mathew, for the 5-star review. I am happy to hear that you had a great experience with our agency. I appreciate your business!"
Andrew Klupp
October 29, 2025
"Chelsea explains things very well in very good detail. I recommend talking to her if you want to fully understand what’s going on with your policy!"
"Thank you, Andrew, for the 5-star review. I am blessed to have such a great team. I appreciate your business with our agency through all of these years."